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Click to call: +44 (0) 131 555 6940
Our lines are open 9am - 4pm Monday to Friday
Email Us: email@example.com
Drop us a message and one of our sales team will get back to you as soon as they can
You can visit our showroom between 9am and 4pm Monday to Friday, our full address is:
Unit 18/2B Dryden Road
Bilston Glen Industrial Estate
We despatch our orders using DPD next day delivery service for all orders over £200 ex VAT (Applicable to UK mainland only).
We can also use the Royal Mail Tracked 24 delivery service which may be more suitable for the Highlands and Islands and any smaller orders.
Our express embroidery service available is now available. For an additional surcharge of 15% on top of our normal prices we will prioritise your order ensuring an industry-leading 5 working day turnaround.
If you need your embroidery order urgently* please get in touch with us via phone on 013 555 6940 (click to call) or email us on firstname.lastname@example.org. Our expert staff will advise you on everything we need to ensure the smooth and urgent delivery of your order.
* Please note that this service will be subject to availability and seasonal demands.
We do not offer a design service however we are sometimes able to make minor amendments or changes for you to previously created artwork.
To avoid unnecessary charges and delays and to ensure you receive the highest quality customisation please see our artwork guidelines below.
The best form of artwork is Vector AI files or EPS files. Please ensure all fonts in your file are converted to paths (or curves). If you zoom into a vector ai or eps file you will see no jagged edges or distortion. If you zoom into a bitmap or jpeg, the image and edges will become fuzzy. Don't create a bitmap file and then save it as a AI or EPS file - it's still a bitmap and would still be unsuitable. Should you not have the artwork in the correct format don’t worry, we can convert (re-draw) your artwork for a fee of £10.00. Of course you will be notified and ask for confirmation prior to this work taking place.
For embroidery, all files types are accepted as long as the resolution is a good enough quality.
We require your artwork to be a suitable quality in order for us to print or embroider your items.
For orders over £200 ex VAT there is no charge for setting up 1 logo for embroidery or printing. There will be additional charges for multiple embroidery logos and for any unsuitable printing artwork.
For printing orders less than £200 ex VAT your artwork may need to be redrawn. To redraw a single colour design there is a £10 inc vat charge. For multiple colour designs there may be an additional charge.
For embroidery orders less than £200 ex VAT, there is a setup cost of £20 inc vat. This covers the time and expense of converting the file to an embroidery stitch format and then running a sample on our machines.
Remember, once you have paid a setup charge for your embroidery or print design, you will not be charged this fee again on subsequent orders.
GSM stands for Grams per Square Meter and is used to measure the thickness of the garment material
The higher the GSM number, the thicker the fabric.
A GSM rating can be found in nearly all our product descriptions. For t shirts for example, a lightweight fabric would be around 160gsm and a heavyweight around 200gsm.
Superlogo Ltd only print and embroider onto items that we supply. Our range has been manufactured specifically for the printing and embroidery industry.
In exceptional circumstances, and only if you have a significant number of the same items, then we may consider branding your items.
Superlogo Ltd will not be held responsible for the items supplied should something happen to them during the printing or embroidery process. Please contact us if you wish to discuss this further.
We offer a wide range of print methods, and our designers and experienced print team will decide which method is most suitable for your order based on your design and the garments you choose.